AI agents - what is it and why is everyone talking about it? OpenAI just introduced something new: ChatGPT Agents. These agents aren’t just smarter chatbots — they’re digital co-workers. Imagine telling AI: “Send a follow-up email to everyone from last week’s meeting, and schedule a call with Charlotte from Digital Thinking.” And it just… does it. That’s where we’re headed. At the same time, it also raises questions about how we use these tools in a smart and responsible way.